1. Introduction

AutoDistress provides roadside assistance, vehicle repair booking, towing, and automotive support. This Privacy Policy explains how we process personal information across our website and mobile services.

2. Data We Collect

We collect personal data directly from you and automatically through your use of our services.

A. Information You Provide Directly

• Name, phone, email, and address, Date of Birth, Sex, Profession, Experience, Availability, Guarantor Details, Referee Details
• Uploaded images (e.g. Personal Image (for Identification))

B. Information Collected Automatically

• GPS location (only with permission), timestamps,

2. How We Use Your Information

We may process your information to:

• Provide, operate, and maintain the Services,
• Improve and personalize your experience,
• Communicate with you about updates, features, and support,
• Prevent fraud and ensure security,
• Comply with legal obligations.

We only process your information when we have a valid legal reason, such as your consent or to fulfill a contract with you.

3. Sharing Your Information

We may share your personal information:

• With service providers (auto professionals) that support our operations,
• For legal compliance or to enforce our policies,
• In connection with business transfers (e.g., acquisition or merger).

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to collect data about your interactions with the Services, including:

• Log and usage information
• Device and tracking identifiers

These help us analyze trends, manage the app, and deliver relevant content. You may disable cookies, but this could limit certain features.

5. Third-Party Services

Our Services may integrate with third-party tools (such as maps, analytics providers) to provide or enhance functionality. These third-party providers may collect their own information according to their own privacy policies.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as otherwise required by law. When we no longer need your data, we will delete or anonymize it.

7. Information Security

We implement reasonable technical and organizational measures to protect personal information. However, no method of data transmission or storage is completely secure.

8. Children's Privacy

Our Services are intended for users aged 18 and older. We do not knowingly collect personal data from children under 18. If such information is discovered, we will take reasonable steps to delete it.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access or request copies of your data,
• Correct inaccurate information,
• Request deletion of your personal data,
• Withdraw consent where processing is based on consent.

To exercise your privacy rights, contact us (details below).

10. Do Not Track and Browser Controls

At this time, we do not respond to Do Not Track signals that some browsers may send.

11. Children’s Privacy

AutoDistress does not knowingly collect data from users under 18. If such data is discovered, it will be deleted promptly.

12. Changes to this Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last revised” date.

12. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact:

• 📩 Email: support@autodistress.com